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Course Description Course Name : Psychology of Communication Course Code : RPD240 Course Type : Compulsory Level of Course : First Cycle Year of Study : 2 Course Semester : Spring (16 Weeks) ECTS : 5 Name of Lecturer(s) : Asst.Prof.Dr. FULYA CENKSEVEN ÖNDER Learning Outcomes of the Course : 1. Comprehends the structure and importance of human relations 2. Explains the basic concepts of communication 3. Recognizes the elements and models of communication. 4. Appraises the role of the self in communication 5. Develops effective communication skills. 6. Gains and applies effective listening skills. 7. Employs problem solving and conflict management skills. Mode of Delivery : Face-to-Face Prerequisites and Co-Prerequisites : None Recommended Optional Programme Components : None Aim(s) of Course : The aim of this course is to gain knowledge on basic concepts of communication, communication models ,effective communication, facilitative and inhibitive factors effective on interpersonal communication, basic communication skills (effective listening skills, empathy etc.), conflict resolution process and develop effective communication skills. Course Contents : Basic concepts of communication and communication models, beginning and development of interpersonal relationships, theoretical approaches and models of interpersonal relationships, effective communication skills, effective listening, emphaty, self-disclosure, non-verbal communication, agressive, passive and assertive behaviors, conflict resolution process and emotional intelligence. Language of Instruction : Turkish Work Place : Classroom   Course Outline /Schedule (Weekly) Planned Learning Activities Week Subject Student's Preliminary Work Learning Activities and Teaching Methods 1 Introduction: Course content, importance, instructional methods, technique and assessment Review of course content and references Lecture, discussion 2 Basic concepts of communication and communication models Scan topic to be taught and read suggested books and articles lecture, discussion, brain storming 3 Beginning and development of interpersonal relationships Scan topic to be taught and read suggested books and articles lecture, discussion, brain storming 4 Theoretical approaches and models of interpersonal relationships Scan topic to be taught and read suggested books and articles lecture, discussion, brain storming 5 Theoretical approaches and models of interpersonal relationships Scan topic to be taught and read suggested books and articles lecture, discussion, brain storming 6 Overview of communication skills Scan topic to be taught and read suggested books and articles lecture, discussion, rol playing, case study 7 Midterm exam Make midterm exam preparation 8 Effective listening skills Scan topic to be taught and read suggested books and articles lecture, discussion, rol playing, case study 9 Empathy Scan topic to be taught and read suggested books and articles lecture, discussion, rol playing, case study 10 Self-disclosure Scan topic to be taught and read suggested books and articles lecture, discussion, rol playing, case study 11 Non-verbal communication Scan topic to be taught and read suggested books and articles lecture, discussion, rol playing,case study 12 Aggressive, passive and assertive behaviors Scan topic to be taught and read suggested books and articles lecture, discussion, rol playing, case study 13 Conflict resolution process Scan topic to be taught and read suggested books and articles lecture, discussion, rol playing, case study 14 Emotional intelligence Scan topic to be taught and read suggested books and articles lecture, discussion, brain storming 15 Overal evaluation of course Scan all topics covered over the term lecture, discussion, brain storming 16/17 Final exam Make final exam preparation   Required Course Resources Resource Type Resource Name Recommended Course Material(s)   Dökmen, Ü.(2001) Sanatta ve Günlük Yaşamda İletişim Çatışmaları ve Empati. 16. Basım, Sistem Yayıncılık.  Kaya, A. (2012). Kişilerarası İlişkiler ve Etkili İletişim, 4. Baskı, Pegem Akademi.  Hartley, P. (2010). Kişilerarası İletişim, Ankara İmge Kitabevi Yayınları  Gürüz, D., Temel Eğinli, A. (2008). İletişim Becerileri, Nobel Yayıncılık, Ankara  Oskay, Ü. (2001). İletişimin ABC’si, İstanbul: Der Yayınları Required Course Material(s)   Assessment Methods and Assessment Criteria Semester/Year Assessments Number Contribution Percentage     Mid-term Exams (Written, Oral, etc.) 1 60     Homeworks/Projects/Others 5 40 Total 100 Rate of Semester/Year Assessments to Success 40   Final Assessments 100 Rate of Final Assessments to Success 60 Total 100   Contribution of the Course to Key Learning Outcomes # Key Learning Outcome Contribution* 1 Explains basic concepts and principals of Psychological Counseling and Guidance 3 2 Explains the developmental characteristics of the individual and the factors that affect this development 2 3 Examines and evaluates problems in educational environment and in everyday life from the point of philosophy, sociology and psychology 3 4 Explains theories of personality, psychological counseling and learning 3 5 Explains career development and career choice process 0 6 Explains scientific research methods and techniques 0 7 Explains how to begin and maintain psychological counseling and guidance process 3 8 Explains psychological counseling and guidance practices appropriate for clients with different development and characteristics 4 9 Explains classroom and behavior management approaches 4 10 Formulates and evaluates psychological counseling and guidance programs 1 11 Does guidance practices appropriate for different educational levels 0 12 Acknowledges individuals with normal and abnormal characteristics 1 13 Uses helping skills effectively in psychological counseling 5 14 Takes the responsibility of his/her decisions about her/his life and career 5 15 Develops insight and is open to learning and development 5 16 Shows empathy and care towards people 5 17 Uses effective communication skills in interpersonal relationships 5 18 Acts colloboratively and cooperatively with her/his colleagues in work place 5 19 Acts appropriately with professional ethical standarts 4 20 In addition to professional development, develops himself/herself by identifying his/her needs in several areas such as science, culture, art and social in accordance with her/his ability and interest. 0 * Contribution levels are between 0 (not) and 5 (maximum).   Student Workload - ECTS Works Number Time (Hour) Total Workload (Hour) Course Related Works     Class Time (Exam weeks are excluded) 14 3 42     Out of Class Study (Preliminary Work, Practice) 14 4 56 Assesment Related Works     Homeworks, Projects, Others 5 3 15     Mid-term Exams (Written, Oral, etc.) 1 2 2     Final Exam 1 2 2 Total Workload: 117 Total Workload / 25 (h): 4.68 ECTS Credit: 5