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  Course Description
Course Name : Tourism Marketing

Course Code : KON210

Course Type : Compulsory

Level of Course : First Cycle

Year of Study : 2

Course Semester : Spring (16 Weeks)

ECTS : 4

Name of Lecturer(s) : Asst.Prof.Dr. MURATHASEKİ

Learning Outcomes of the Course : Knows the term tourism marketing and understands why this term shuold be learned.
Knows the importance of creating customer value in tourism.
Learns requirements of customer satisfaction in tourism in details.
Defines how economic requirements affect customer purchase decision and explains customer purchase process.
Knows primary and secondary information collection methods in tourism research field.
Becomes equipped about promotion tools in tourism marketing; advertisement, sales development, personal sales and public relations.
Knows differences between strategical marketing planning and strategical marketing program in tourism.

Mode of Delivery : Face-to-Face

Prerequisites and Co-Prerequisites : None

Recommended Optional Programme Components : None.

Aim(s) of Course : Teaching basic principles and techniques about marketing activities of tourism establishment.

Course Contents : Giving information which improves skill of tourism establishment about using basic terms about marketing in tourism.

Language of Instruction : Turkish

Work Place : D 102 Classroom.


  Course Outline /Schedule (Weekly) Planned Learning Activities
Week Subject Student's Preliminary Work Learning Activities and Teaching Methods
1 Definition of Tourism Marketing Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
2 Differences of Tourism Marketing Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
3 Tourism Marketing Researh Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
4 Consumer and Tourist Behaviours Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
5 Tourism Marketing System Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
6 Touristic Demand Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
7 Tourism Marketing Segmentation Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
8 Midterm examination ------------------------------------- ------------------------
9 Touristic products Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
10 Touristic Pricing Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
11 Distribution Channel System Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
12 Sales Management in Toruism Marketing Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
13 The importance of Communication in Tourism marketing Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
14 Tourism marketing and public relations Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
15 Promotion Reading Relating Textbook. Lecture, discussion, case study. Standard classroom technologies, projector, internet and library database.
16/17 Final Examination ------------------------------------- --------------------------


  Required Course Resources
Resource Type Resource Name
Recommended Course Material(s)  Tourism Marketing. Bahattin RIZAOĞLU.
 Tourism Marketing. Nazmi KOZAK.
 Tourism for Marketing: J. Christopher HOLLOWAY
Required Course Material(s)


  Assessment Methods and Assessment Criteria
Semester/Year Assessments Number Contribution Percentage
    Mid-term Exams (Written, Oral, etc.) 1 60
    Homeworks/Projects/Others 1 40
Total 100
Rate of Semester/Year Assessments to Success 40
 
Final Assessments 100
Rate of Final Assessments to Success 60
Total 100

  Contribution of the Course to Key Learning Outcomes
# Key Learning Outcome Contribution*
1 Understands basic terms of business, comprehends strategical, tactical and operational aspects and local, national, international and global aspects of business management. 4
2 Has sufficient knowledge and conscious about issues which interest society such as job security, worker health, social security rights, quality control and management and protection of natural and cultural environment. 0
3 Comprehends, explains and applies planning, organization, execution, coordination and control management of accommodation enterprises. 4
4 Has the skill of nominal and statistical research and thinking skill, predicts results of decisions to be taken and makes correct estimations, considers cause-effect relationship, has the skill of analytical thinking and develops strategical approach. 4
5 Is open to innovation and change, enterprising, has the behavior of life long learning, thinks analytically, uses modern methods and technologies of business primarily information technologies. 4
6 Has basic computer using knowledge and knowledge about information systems used in hotel management and has the skill of using these softwares. 4
7 Has quality conscious, executes and completes qualified works and makes and manages activities for the improvement of employees under his/her responsibility. 5
8 Creates solution and takes responsibility in unpredictable and complex situations about hotel management, travel management and other touristic managements. 4
9 Thinks critically, creates alternative solutions and obtains information from different resources and makes analyzes; has the capability of considering social, scientific and ethical values about announcement and interpretation of results. 4
10 Comprehends legal, social and moral responsibilites of business life and perceives social transformation. 0
11 Has the capability of verbal and written communication in Turkish, speaks correctly and effectively, conveys information and thoughts in a way that others can understand, has the skill of interpretation and criticism, has high persuasiveness. 4
12 Is prone to teamwork, has leadership skills and skill of communicating with experts in other fields and specializes in specific field of a tourism enterprise and also has sufficient knowledge about other departments. 4
13 Evaluates concepts, ideas and data in tourism management with scientific methods, determines and analyzes complex problems and subjects, develops suggestions. 5
14 Understands socio-economic structure of tourism and within this scope its importance for the country and designs skills about investment of a new enterprise to be founded in otherfields of tourism and service sector. 2
15 Knows sectoral conditions to cope with continuous fluctuation depending on flexible demands in a tourist facility and has the knowledge to use and evaluate tools which would analyze a tourism management together with its internal and external environment. 4
16 Additional to vocational development, through his/her interest and traits, in scientific, social, cultural and artistic areas, contuniously develops himself/herself by determining his/her learning needs. 4
* Contribution levels are between 0 (not) and 5 (maximum).

  Student Workload - ECTS
Works Number Time (Hour) Total Workload (Hour)
Course Related Works
    Class Time (Exam weeks are excluded) 14 3 42
    Out of Class Study (Preliminary Work, Practice) 14 3 42
Assesment Related Works
    Homeworks, Projects, Others 1 10 10
    Mid-term Exams (Written, Oral, etc.) 1 1 1
    Final Exam 1 1 1
Total Workload: 96
Total Workload / 25 (h): 3.84
ECTS Credit: 4