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Course Description Course Name : Human Relations and Communication Course Code : SB 306 Course Type : Compulsory Level of Course : First Cycle Year of Study : 3 Course Semester : Spring (16 Weeks) ECTS : 3 Name of Lecturer(s) : Asst.Prof.Dr. MUZAFFER SENCER BULUT ÖZSEZER Learning Outcomes of the Course : Evaluates the features of communication models. Perceives the barriers to effective interpersonal communication. Grasps the importance of effective communication, listening and self-expression in a positive way. Evaluates the individual responsibilities in effective communication considering conflict management. Grasps the basics of cognitive, affective, and behavioral processes of effective communication. Discusses the aspects of effective communication in educational environments. Discusses the issues of organizational communication in educational institutions. Evaluates the factors facilitating communication and the role of emotions and the use of emotions in communication Mode of Delivery : Face-to-Face Prerequisites and Co-Prerequisites : None Recommended Optional Programme Components : None Aim(s) of Course : The purpose of this course is to help students to be aware of basic communication skills, models and help their effectiveness in the communication process. Course Contents : The contents of this course include information on the communication process, the relationship betwen perception and communication, effective communication skills, analysis of conflict, communication accidents and how to manage effective communication. Language of Instruction : Turkish Work Place : Course room belongs to educational faculty   Course Outline /Schedule (Weekly) Planned Learning Activities Week Subject Student's Preliminary Work Learning Activities and Teaching Methods 1 Introduction, definition and basic components of communication none Games, question and answer, discussion 2 Types of communication Reading the related sources Lectures 3 Communication models Reading the related sources lectures question and answer, discussion 4 factors affecting communication Reporting their own negative communication experiences with the reasons question and answer, discussion 5 Self concept on bileteral interaction Prepare a report describing the positive and negative aspects of themselves through the eyes of someone else question and answer, discussion 6 Nonverbal communication face-to-face communication Bring negative examples for non-verbal and face to face communication lectures question and answer, discussion 7 Communication and perception Writing a case about the importance of perception in communication lectures question and answer, discussion 8 Mid-term examination Studying for the exam Written exam 9 Speaking and listening Writing about a time when you were not listening Case Evaluation question and answer, discussion 10 Factors which prevent communication To prepare a report describing their communication barriers Case Evaluation question and answer, discussion 11 Cognitive, affective, and behavioral processes of effective communication Reading the related sources question and answer, discussion 12 Cognitive, affective, and behavioral processes of effective communication. Reading the related sources Lecture question and answer, discussion 13 Dimensions of effective communication on educational environments Reading the related sources Lecture question and answer, discussion 14 Organizational communication in educational institutions Reading the related sources Lecture question and answer, discussion 15 An overview of interpersonal communication and evaluation none Brain storming, discussion 16/17 Final examination Studying for the exam Written exam   Required Course Resources Resource Type Resource Name Recommended Course Material(s)   Ergin, Akif (2008). Eğitimde Etkili İletişim, 4. Baskı, Ankara: Anı Yayıncılık.  Demiray, Uğur(Editör) (2008), Etkili İletişim, Ankara: Pegem Akademi Yayıncılık  Ergin, A. Ve Birol, C. (2005). Eğitimde İletişim, 3. Baskı, Ankara: Anı Yayıncılık   Tayfun, Recep (2007). Etkili İletişim ve Beden Dili. Ankara:Nobel Yayıncılık   Açıkgöz, Hacı, Mustafa ( 2005 ) Etkili İletişim. Elis Yayınları  Saygın, Oğuz (2007). İnsanları Tanıma Sanatı / Etkili İletişimin 6 Temel Yolu, Yakamoz Yayıncılık  Aydın. Nurullah (2009). Etkili İletişim Stratejileri, Kum Saati Yayıncıları   Adair, John (2003). Etkili İletişim, Babıali Kültür Yayıncılık.  Articles and web sites of effective comminication  Lecturer handouts Required Course Material(s)   Assessment Methods and Assessment Criteria Semester/Year Assessments Number Contribution Percentage     Mid-term Exams (Written, Oral, etc.) 1 60     Homeworks/Projects/Others 1 40 Total 100 Rate of Semester/Year Assessments to Success 40   Final Assessments 100 Rate of Final Assessments to Success 60 Total 100   Contribution of the Course to Key Learning Outcomes # Key Learning Outcome Contribution* 1 They use the methods to enrich empathy, critical and creative thinking, effective decision making compatible with humanistic values and problem solving skills. 4 2 They plan teaching-learning process noting students´ individual differences and the characteristics of the subject focus. 0 3 They develop original materials student-oriented instruction and use information technologies. 0 4 They avoid beiong mechanical in measurement and evaluation and use creative and elaborative forms to provide multiple development of the students. 0 5 They explain information production methods of Social Sciences. 0 6 The graduates of Social Studies Education explain basic notions of the Social Sciences. 1 7 They recognize the cultural structures of their own and other societies. They also evaluate reasons and outcomes of changes throughout history. 1 8 They define the location of their place on Earth. They evaluate social, political and economical effects of geographical location and the results of them. 0 9 They become aware of the importance of using natural sciences and arts to apprehend the Earth multidimentionally. They define their scientific, cultural, artistic and social needs and develop themselves continually. 0 10 They relate the disciplines that contribute to content of Social Studies lesson, applying the required specific instruction methods for the program. 0 11 They describe the applications to create democratic learning environment and make the classroom a real piece of life. 2 12 They communicate with their students and social environment in different cultures, they defend the fact that problems can be solved peacefully. 5 13 They recognize scientific basis of education. 0 14 They evaluate themselves in terms of their own professional qualifications. 0 15 They avoid discrimination and defend that living an honorable and human-rights convenient life is required for all humanity. 5 16 They become a citizen-teacher model. They struggle for a solution to current problems of the globe and their own environment as a participant member of the society. 0 17 They value self-confidence, braveness to question and power of changing. They want to study hard and take responsibility for achieving that goal. 2 18 They reach information sources and evaluate their learnings in a critical attitude. 1 19 They value life-long learning. 0 * Contribution levels are between 0 (not) and 5 (maximum).   Student Workload - ECTS Works Number Time (Hour) Total Workload (Hour) Course Related Works     Class Time (Exam weeks are excluded) 14 2 28     Out of Class Study (Preliminary Work, Practice) 14 2 28 Assesment Related Works     Homeworks, Projects, Others 1 5 5     Mid-term Exams (Written, Oral, etc.) 1 5 5     Final Exam 1 5 5 Total Workload: 71 Total Workload / 25 (h): 2.84 ECTS Credit: 3