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Course Description Course Name : Housekeeping Management Course Code : KON224 Course Type : Compulsory Level of Course : First Cycle Year of Study : 2 Course Semester : Spring (16 Weeks) ECTS : 4 Name of Lecturer(s) : Instructor ZAFERBUZCU Learning Outcomes of the Course : Uses modern methods and Technologies at housekeeping management. Innovator, entrepreneur, analytical thinking. Mode of Delivery : Face-to-Face Prerequisites and Co-Prerequisites : None Recommended Optional Programme Components : None Aim(s) of Course : Students gain theoretical and practical skills in the management of housekeeping. Course Contents : Principles of house keeping management, relationship of housekeeping with other departments, housekeeping employees, Housekeeping employees’ position within the organization, job descriptions, major advantage of housekeeper team staffing, material planning: administration of equipment and supplies, Housekeeping chemicals and usage, Cleaning Supplies and Equipment, daily routine of housekeeping department of the hotel, housekeeping department’s reports with other departments, cleaning of the guestrooms, cleaning and maintenance, swimming pool operations and management, water chemistry, pest control, security within hotel Guestrooms, laundry equipment for larger hotels, Language of Instruction : Turkish Work Place : D-102, Applied Hotel   Course Outline /Schedule (Weekly) Planned Learning Activities Week Subject Student's Preliminary Work Learning Activities and Teaching Methods 1 Housekeeping management in accommodation establishments web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 2 Planning Process of Housekeeping Management web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 3 Organizing Process in housekeeping department web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 4 Providing Coordination Process in Housekeeping Management web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 5 Audit Process in housekeeping management web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 6 Organizing work and programming process in housekeeping management web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 7 Midterm Exam study for exam written examination and test 8 Cleaning at Housekeeping department : Conceptual and Managerial Analysis web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 9 Laundry Services and Laundry Management at Housekeeping department web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 10 Equipment and Material Types And Control in housekeeping management web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 11 Occupational Health and Safety, Hygiene and Sanitation in housekeeping management web content, presentations, assignments, sample questions Brainstorming, reflection, workshop, observation, field study or sample case 12 Housekeeping services management application 1 web content, presentations, assignments, sample questions, practice Brainstorming, reflection, workshop, observation, field study or sample case 13 Housekeeping services management application 2 web content, presentations, assignments, sample questions, practice Brainstorming, reflection, workshop, observation, field study or sample case 14 Housekeeping services management application 3 web content, presentations, assignments, sample questions, practice Brainstorming, reflection, workshop, observation, field study or sample case 15 Housekeeping services management application 4 web content, presentations, assignments, sample questions, practice Brainstorming, reflection, workshop, observation, field study or sample case 16/17 Final Exam study for exam practice exam   Required Course Resources Resource Type Resource Name Recommended Course Material(s)  Meryem Akoğlan Kozak, Housekeeping Management, Meryem Akoğlan Kozak, Emine Yıldız, Use and Control of Cleaning Products. Required Course Material(s)   Assessment Methods and Assessment Criteria Semester/Year Assessments Number Contribution Percentage     Mid-term Exams (Written, Oral, etc.) 1 100     Homeworks/Projects/Others 1 0 Total 100 Rate of Semester/Year Assessments to Success 40   Final Assessments 100 Rate of Final Assessments to Success 60 Total 100   Contribution of the Course to Key Learning Outcomes # Key Learning Outcome Contribution* 1 Understands basic terms of business, comprehends strategical, tactical and operational aspects and local, national, international and global aspects of business management. 5 2 Has sufficient knowledge and conscious about issues which interest society such as job security, worker health, social security rights, quality control and management and protection of natural and cultural environment. 5 3 Comprehends, explains and applies planning, organization, execution, coordination and control management of accommodation enterprises. 5 4 Has the skill of nominal and statistical research and thinking skill, predicts results of decisions to be taken and makes correct estimations, considers cause-effect relationship, has the skill of analytical thinking and develops strategical approach. 5 5 Is open to innovation and change, enterprising, has the behavior of life long learning, thinks analytically, uses modern methods and technologies of business primarily information technologies. 5 6 Has basic computer using knowledge and knowledge about information systems used in hotel management and has the skill of using these softwares. 4 7 Has quality conscious, executes and completes qualified works and makes and manages activities for the improvement of employees under his/her responsibility. 5 8 Creates solution and takes responsibility in unpredictable and complex situations about hotel management, travel management and other touristic managements. 5 9 Thinks critically, creates alternative solutions and obtains information from different resources and makes analyzes; has the capability of considering social, scientific and ethical values about announcement and interpretation of results. 5 10 Comprehends legal, social and moral responsibilites of business life and perceives social transformation. 5 11 Has the capability of verbal and written communication in Turkish, speaks correctly and effectively, conveys information and thoughts in a way that others can understand, has the skill of interpretation and criticism, has high persuasiveness. 5 12 Is prone to teamwork, has leadership skills and skill of communicating with experts in other fields and specializes in specific field of a tourism enterprise and also has sufficient knowledge about other departments. 5 13 Evaluates concepts, ideas and data in tourism management with scientific methods, determines and analyzes complex problems and subjects, develops suggestions. 5 14 Understands socio-economic structure of tourism and within this scope its importance for the country and designs skills about investment of a new enterprise to be founded in otherfields of tourism and service sector. 5 15 Knows sectoral conditions to cope with continuous fluctuation depending on flexible demands in a tourist facility and has the knowledge to use and evaluate tools which would analyze a tourism management together with its internal and external environment. 5 16 Additional to vocational development, through his/her interest and traits, in scientific, social, cultural and artistic areas, contuniously develops himself/herself by determining his/her learning needs. 5 * Contribution levels are between 0 (not) and 5 (maximum).   Student Workload - ECTS Works Number Time (Hour) Total Workload (Hour) Course Related Works     Class Time (Exam weeks are excluded) 14 4 56     Out of Class Study (Preliminary Work, Practice) 14 2 28 Assesment Related Works     Homeworks, Projects, Others 1 2 2     Mid-term Exams (Written, Oral, etc.) 1 5 5     Final Exam 1 5 5 Total Workload: 96 Total Workload / 25 (h): 3.84 ECTS Credit: 4