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| Course Description |
|
| Course Name |
: |
Travel Agencies Management And Tour Operations |
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| Course Code |
: |
KON203 |
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| Course Type |
: |
Compulsory |
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| Level of Course |
: |
First Cycle |
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| Year of Study |
: |
2 |
|
| Course Semester |
: |
Fall (16 Weeks) |
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| ECTS |
: |
4 |
|
| Name of Lecturer(s) |
: |
Instructor ZAFERBUZCU
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| Learning Outcomes of the Course |
: |
Defines the travel agents and tour operators and teaches the services they offer, describes the stages that are related to the establishment and the organization of the travel agencies, defines the package tours and types of the package tours
|
|
| Mode of Delivery |
: |
Face-to-Face |
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| Prerequisites and Co-Prerequisites |
: |
None |
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| Recommended Optional Programme Components |
: |
None |
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| Aim(s) of Course |
: |
To teach the basics of travel businesses, to provide information about travel agents and tour operators on services and products |
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| Course Contents |
: |
To provide information about travel agents, tour operators, on package tours. |
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| Language of Instruction |
: |
Turkish |
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| Work Place |
: |
D-102 |
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Course Outline /Schedule (Weekly) Planned Learning Activities |
| Week | Subject | Student's Preliminary Work | Learning Activities and Teaching Methods |
|
1 |
Travel Concept, History of Travel and Tourism Agencies |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
2 |
Tourism and Travel Industry |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
3 |
Tourism and Travel Agents in Turkey |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
4 |
Distribution System and Place of Travel Agents in the Tourism Distribution System |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
5 |
Classification of Travel Agencies, management and Organization |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
6 |
Foundation and organization of the Travel Agencies, Legislation related to Travel Agents |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
7 |
Midterm |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
8 |
organization of the Travel Agencies, TÜRSAB, international travel organizations |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
9 |
Activities of travel agencies and Types of tour they organize. |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
10 |
Tour operations and examples of tours |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
11 |
Tour Operators and Activities and Facilities of Tour wholesalers |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
12 |
Functions of Tour Operators and Classification of Tour Operators |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
13 |
Concept of package tour, history of package tour, types of package tour, pricing of package tour |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
14 |
airline ticketing |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
15 |
Homework and practice |
web content, presentations, assignments, sample questions |
Lecture, discussion, case study. Standard classroom technologies, the projector, internet and library databases. |
|
16/17 |
Final exam |
Study for exam |
written examination and test |
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Required Course Resources |
| Resource Type | Resource Name |
| Recommended Course Material(s) |
 Travel Agencies and Tour Operators Management, Orhan İÇÖZ
Travel Agencies and Tour Operators, İrfan MISIRLI
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| |
| Required Course Material(s) | |
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Assessment Methods and Assessment Criteria |
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Semester/Year Assessments |
Number |
Contribution Percentage |
|
Mid-term Exams (Written, Oral, etc.) |
1 |
60 |
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Homeworks/Projects/Others |
1 |
40 |
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Total |
100 |
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Rate of Semester/Year Assessments to Success |
40 |
| |
|
Final Assessments
|
100 |
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Rate of Final Assessments to Success
|
60 |
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Total |
100 |
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| Contribution of the Course to Key Learning Outcomes |
| # | Key Learning Outcome | Contribution* |
|
1 |
Understands basic terms of business, comprehends strategical, tactical and operational aspects and local, national, international and global aspects of business management. |
5 |
|
2 |
Has sufficient knowledge and conscious about issues which interest society such as job security, worker health, social security rights, quality control and management and protection of natural and cultural environment. |
4 |
|
3 |
Comprehends, explains and applies planning, organization, execution, coordination and control management of accommodation enterprises. |
3 |
|
4 |
Has the skill of nominal and statistical research and thinking skill, predicts results of decisions to be taken and makes correct estimations, considers cause-effect relationship, has the skill of analytical thinking and develops strategical approach. |
4 |
|
5 |
Is open to innovation and change, enterprising, has the behavior of life long learning, thinks analytically, uses modern methods and technologies of business primarily information technologies. |
4 |
|
6 |
Has basic computer using knowledge and knowledge about information systems used in hotel management and has the skill of using these softwares. |
3 |
|
7 |
Has quality conscious, executes and completes qualified works and makes and manages activities for the improvement of employees under his/her responsibility. |
4 |
|
8 |
Creates solution and takes responsibility in unpredictable and complex situations about hotel management, travel management and other touristic managements. |
5 |
|
9 |
Thinks critically, creates alternative solutions and obtains information from different resources and makes analyzes; has the capability of considering social, scientific and ethical values about announcement and interpretation of results. |
3 |
|
10 |
Comprehends legal, social and moral responsibilites of business life and perceives social transformation. |
4 |
|
11 |
Has the capability of verbal and written communication in Turkish, speaks correctly and effectively, conveys information and thoughts in a way that others can understand, has the skill of interpretation and criticism, has high persuasiveness. |
4 |
|
12 |
Is prone to teamwork, has leadership skills and skill of communicating with experts in other fields and specializes in specific field of a tourism enterprise and also has sufficient knowledge about other departments. |
5 |
|
13 |
Evaluates concepts, ideas and data in tourism management with scientific methods, determines and analyzes complex problems and subjects, develops suggestions. |
5 |
|
14 |
Understands socio-economic structure of tourism and within this scope its importance for the country and designs skills about investment of a new enterprise to be founded in otherfields of tourism and service sector. |
4 |
|
15 |
Knows sectoral conditions to cope with continuous fluctuation depending on flexible demands in a tourist facility and has the knowledge to use and evaluate tools which would analyze a tourism management together with its internal and external environment. |
5 |
|
16 |
Additional to vocational development, through his/her interest and traits, in scientific, social, cultural and artistic areas, contuniously develops himself/herself by determining his/her learning needs. |
5 |
| * Contribution levels are between 0 (not) and 5 (maximum). |
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| Student Workload - ECTS |
| Works | Number | Time (Hour) | Total Workload (Hour) |
| Course Related Works |
|
Class Time (Exam weeks are excluded) |
14 |
3 |
42 |
|
Out of Class Study (Preliminary Work, Practice) |
14 |
3 |
42 |
| Assesment Related Works |
|
Homeworks, Projects, Others |
1 |
8 |
8 |
|
Mid-term Exams (Written, Oral, etc.) |
1 |
6 |
6 |
|
Final Exam |
1 |
6 |
6 |
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Total Workload: | 104 |
| Total Workload / 25 (h): | 4.16 |
| ECTS Credit: | 4 |
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