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| Course Description |
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| Course Name |
: |
Communication Skills Training |
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| Course Code |
: |
PDR 735 |
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| Course Type |
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Optional |
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| Level of Course |
: |
Second Cycle |
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| Year of Study |
: |
1 |
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| Course Semester |
: |
Fall and Spring (16 Weeks) |
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| ECTS |
: |
6 |
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| Name of Lecturer(s) |
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Asst.Prof.Dr. SABAHATTİN ÇAM
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| Learning Outcomes of the Course |
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Explains how interpersonal communicative skills affects their daily relations
Explains what the basic communicative skills are
Comprehends what interpersonal communication process is
Explains the verbal and non-verbal elements of interpersonal communication
Distinguishes what communicative skills expected from the individuals who are at different levels of development are.
Explains which scientific research methods and techniques are used in teaching.
Evaluates weak and strong features of communicative skills he has.
Evaluates different communicative skills education program in terms of content and aim
Explains the importance of expressing himself in interpersonal communication
Explains the function of effective listening in interpersonal communication
Recognizes how emotions shape communication and relations in interpersonal communication
Explains how he will use effective commnucative skills in the solution of interpersonal conflicts
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| Mode of Delivery |
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Face-to-Face |
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| Prerequisites and Co-Prerequisites |
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None |
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| Recommended Optional Programme Components |
: |
None |
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| Aim(s) of Course |
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The aim of this course is to enable the students to gain knowledge on basic concepts of communication, communication models ,effective communication, facilitative and inhibitive factors effective interpersonal communication, basic communication skills (effective listening skills, empathy etc.), conflict resolution process and develop effective communication skills. |
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| Course Contents |
: |
The course covers basic concepts of communication and communication models, beginning and development of interpersonal relationships, theoretical approaches and models of interpersonal relationships, effective communication skills, effective listening, emphaty, self-disclosure, non-verbal communication, agressive, passive and assertive behaviors, conflict resolution process and emotional intelligence. |
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| Language of Instruction |
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Turkish |
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| Work Place |
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Classroom |
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Course Outline /Schedule (Weekly) Planned Learning Activities |
| Week | Subject | Student's Preliminary Work | Learning Activities and Teaching Methods |
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1 |
Introduction: Course content, instructional methods, resources, assessment |
Review of the references |
Lecture |
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2 |
Communication and classfication of communication |
Review of course content and references |
Lecture, discussion |
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3 |
Non-verbal messages in interpersonal communication |
Review of course content and references |
Lecture, practice, feedback, discussion |
|
4 |
Verbal messages in interpersonal communication |
Review of course content and references |
Lecture, practice, feedback, discussion |
|
5 |
Feedback in interpersonal communication |
Review of course content and references |
Lecture,practice,
feedback, discussion |
|
6 |
Self-recognition and interpersonal communication |
Review of course content and references |
Lecture,practice,
feedback discussion |
|
7 |
Self-expression skill and self-disclosure in interpersonal communication |
Review of course content and references |
Lecture,practice,
feedback, discussion |
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8 |
Midterm exam |
Writing Questions |
Writting questions |
|
9 |
Types of listening and effective listening |
Review of course content and references |
Lecture,practice,
feedback, discussion |
|
10 |
Empathy and effective listening |
Review of course content and references |
Lecture,practice,
feedback, discussion |
|
11 |
Interpersonal communication obstacles and conflicts |
Review of course content and references |
Lecture,practice,
feedback, discussion |
|
12 |
Expression of emotions in interpersonal communication and interpersonal relations |
Review of course content and references |
Lecture,practice,
feedback, discussion |
|
13 |
Strategies for the resolution of interpersonal conflict |
Review of course content and references |
Lecture,practice
feedback, discussion |
|
14 |
Using effective listening skills in solving interpersonal conflicts |
Review of course content and references |
Lecture,practice
feedback, discussion |
|
15 |
Evaluation of course in terms of content and process |
Review of course content and references |
Assesment |
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16/17 |
Final exam |
Writing Questions |
Writing Questions |
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Required Course Resources |
| Resource Type | Resource Name |
| Recommended Course Material(s) |
 Çam, S. (1997) iletişim Becerileri Eğitimi programının Öğretmen Adayalrının Ego durumları ve Problem Çözme Becerilsi Algılarına Etkisi. Yayınlanmamaış Doktora Tezi. Ankara Üniversitesi Sosyal Bilimler Enstitüsü.
Mckay, M., Davis, M. ve Fannig, P. (2006). İletişim Becerileri, (Çev. E. Köroğlu), Ankara: HYB Yayıncılık.
Akkoyun, F. (1998). Transaksiyonel Analiz: Psikolojide İşlemsel Çözümleme Yaklaşımı. Ankara: Nobel Yayın Dağıtım.
Cüceloğlu, D. (1991) Yeniden insan İnsana. İstanbul: Remzi Kitabevi.
Dökmen, Ü. (1994) İletişim çatışmaları ve epmati, İstanbul: Sistem Yayıncılık.
Öğülmüş, S. (2001) Kişilerarası sorun çözme Becerileri ve Eğitimi. Ankara: Nobel Yayınları
Kaya, A. (Ed) (2010) Kişilerarası İlişkiler ve Etkili İletişim. Ankara: Pegem Akademi.
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| Required Course Material(s) | |
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Assessment Methods and Assessment Criteria |
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Semester/Year Assessments |
Number |
Contribution Percentage |
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Mid-term Exams (Written, Oral, etc.) |
1 |
50 |
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Homeworks/Projects/Others |
13 |
50 |
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Total |
100 |
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Rate of Semester/Year Assessments to Success |
40 |
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Final Assessments
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100 |
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Rate of Final Assessments to Success
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60 |
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Total |
100 |
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| Contribution of the Course to Key Learning Outcomes |
| # | Key Learning Outcome | Contribution* |
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1 |
On the basis of the Educational Sciences BA degree qualificatons, improves his/her knowledge in the same field at the level of expertise.
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5 |
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2 |
Understands the multi-dimensional causes of a problem and evaluates the problem as a whole |
2 |
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3 |
Analyzes a scientific article in the field of educational sciences. |
1 |
|
4 |
Uses the theoretical and practical knowledge s/he gained at the level of expertise in the field of educational sciences. |
5 |
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5 |
Uses and develops individual assessment techniques. |
3 |
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6 |
Guides the graduates of the field of educational sciencies within the framework of the knowledge and experiences that specialized training provides. |
5 |
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7 |
Gains knowledge and experience about the appliations which can make the field of expertise functional in educational field. |
5 |
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8 |
Makes prediction about the partner behaviors through the applications concerning the field of expertise. |
3 |
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9 |
Solves a problem in the context of educational sciences in a scientific perspective. |
2 |
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10 |
Integrates the theoretical knowledge within the scope of the field of educational sciences with the field of application. |
5 |
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11 |
Takes responsibility for solving the problems at the local and national level during the educational science-oriented applications.
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2 |
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12 |
Communicates effectively and properly with students, teachers, school administrators, and members of families and working group. |
5 |
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13 |
Has a good command of foreign language to be able to follow the foreign resources related to the field. |
0 |
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14 |
Informs his/her colleagues about the processes regarding the field of expertise and conclusions reached. |
3 |
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15 |
Uses the different statistical techniques and information and communication technologies that s/he needs in the field of expertise. |
0 |
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16 |
Provides the support of the institution employees to make the applications concerning educational sciences successful. |
4 |
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17 |
Develops internalized knowledge in the field of expertise and the related disciplines at the level of expertise. |
5 |
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18 |
Identifies the sources of the problems in the field of educational sciences and contributes to the solution of these problems. |
1 |
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19 |
Provides the cooperation of all partners in educational environment stating the necessity of the field of expertise. |
5 |
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20 |
Assesses the necessities which reveal through the applications related to the field of expertise in a critical way. |
4 |
| * Contribution levels are between 0 (not) and 5 (maximum). |
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| Student Workload - ECTS |
| Works | Number | Time (Hour) | Total Workload (Hour) |
| Course Related Works |
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Class Time (Exam weeks are excluded) |
13 |
3 |
39 |
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Out of Class Study (Preliminary Work, Practice) |
13 |
2 |
26 |
| Assesment Related Works |
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Homeworks, Projects, Others |
13 |
4 |
52 |
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Mid-term Exams (Written, Oral, etc.) |
1 |
10 |
10 |
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Final Exam |
1 |
20 |
20 |
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Total Workload: | 147 |
| Total Workload / 25 (h): | 5.88 |
| ECTS Credit: | 6 |
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